1. Supply of Goods
To order from our site, you must be located on the UK mainland. Orders can only be delivered to UK mainland addresses.
Payments are processed through Sage Pay and PayPal. No payment details are kept by BCI.
3. Risk and Ownership
No title of any goods in an order shall pass to you until we have received payment in full for the entire order and it has been successfully delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
The prices payable for goods that you order are as set out on our website. All Consumer prices are inclusive of VAT at the current rates and are correct at the time of entering information.
In normal circumstances, you will not be able to order products when they are out of stock and will have to wait until they are back in stock. If, for some reason, you have been able to order an item that is not available, we will contact you by email or phone (if you have given us details) to offer you another item, to wait for the item to become available or to cancel your product order and have a refund.
6. Special Orders
There is approximately a 3 week wait for a Special Order items. When the product is expected to be in stock, you will be contacted to let you know when you can expect delivery.
7. Despatching of Orders
Orders received by our warehouse before 12 noon will be despatched same day. Orders received after 12 noon will be despatched next day.
Wherever possible, goods will be despatched by Royal Mail unless otherwise requested. However, nail polishes and some other items are classified as hazardous by the Royal Mail, in which case your order will be sent to you by courier but at no extra cost to you.
All goods despatched require a signature. If no one is in to accept delivery, a neighbour may be asked to accept the delivery and to sign for it. If unable to deliver to your address, a card will be left with instructions. No delivery will be left without a signature. Whenever a courier service is used, delivery may be made at any time between 08.30 and 17.30.
8. Handling Charges
Handling charges include processing, packaging and delivery and are subject to VAT.